Vista Medical Billing is the back office for small and mid-sized practices: complete revenue cycle management, billing, coding, credentialing, dental billing, and trained virtual assistants — working inside the EHR you already use.
Take one service or hand us the whole cycle. Either way, you keep your EHR, your clearinghouse logins stay yours, and you see exactly what we did in weekly reports. Each service has its own page — start there, or call 917-540-0303 and talk it through.
The full cycle under one accountable team — registration to final payment — with the reporting to prove it's working.
Charge entry, claim scrubbing, and electronic submission done daily — so clean claims go out the door and money comes back faster.
Certified coders assign precise ICD-10, CPT, and HCPCS codes with the right modifiers — compliant coding that protects you in an audit and pays in full.
We complete payer enrollment and credentialing for every provider on your roster — and track revalidations so nobody silently drops out of network.
Verification of benefits before the visit — coverage, deductibles, and prior authorizations confirmed upfront, so rejections never start.
Denied and underpaid claims are corrected and appealed aggressively, and aging AR is worked bucket by bucket until old balances shrink.
Dental claims run on different rules than medical — CDT codes, ADA claim forms, annual maximums, and frequency limits. Our dental team works inside Dentrix, Eaglesoft, and Open Dental. Dental has its own RCM section, with a page for each service.
Trained healthcare VAs who work your front desk from inside your systems — phones answered, schedules filled, inboxes cleared — at a fraction of an in-house hire.
Dental revenue leaks differently: benefits expire at the annual maximum, crowns need pre-determinations, and a missing narrative stalls payment for weeks. Our dental RCM section covers the whole cycle for dental practices — billing, credentialing, insurance verification, and AR follow-up — inside Dentrix, Eaglesoft, and Open Dental.
Most revenue leaks happen in the handoffs. We own the whole path a claim travels, so nothing is left sitting in a queue nobody watches.
Payer enrollment and credentialing completed up front, so providers are approved and reimbursed without delays.
Eligibility, benefits, and authorizations verified before the visit to prevent rejections and payment surprises.
Certified coders assign precise ICD-10, CPT, and HCPCS codes — compliant, and built to maximize legitimate reimbursement.
Charges entered accurately and scrubbed against payer rules before submission, catching errors while they're free to fix.
Timely electronic submission to every payer, with confirmation tracked until each claim is accepted.
Payments, ERAs, and EOBs posted accurately, with underpayments and discrepancies flagged the same week.
Denied claims corrected at the root cause and appealed with documentation — recovering revenue others write off.
Dedicated AR specialists work every aging bucket consistently, shrinking days-in-AR and steadying cash flow.
Clear patient statements and a real person to call — better patient collections without burning goodwill.
Transparent weekly reporting on collections, denials, and AR — so you always know what your revenue cycle is doing.
The free audit reviews your denial rate, days in AR, and underpayments — and shows you the revenue we believe is recoverable, whether or not you hire us.
Every service below runs inside your existing EHR and clearinghouse, with a named team and weekly reporting. Open any service for the full detail — what's included, how it works, and what it fixes.
The complete cycle — credentialing to final payment — owned by one accountable team.
View service →Daily charge entry, scrubbing, and submission, plus payment posting and patient statements.
View service →Certified ICD-10, CPT, and HCPCS coding with modifier and medical-necessity checks.
View service →Payer enrollment, CAQH maintenance, and revalidation tracking for every provider.
View service →Coverage, deductibles, and prior authorizations confirmed before the visit happens.
View service →Root-cause denial fixes, documented appeals, and every AR bucket worked weekly.
View service →A dedicated dental section: billing, credentialing, insurance verification, and AR follow-up for dental practices.
View dental services →Trained healthcare VAs for scheduling, phones, intake, and inbox work — inside your systems.
View service →Most practices start with the free audit. We look at your last 90 days of claims and tell you exactly which service would recover the most.
Start with the audit →Talk through your payer mix, claim volume, and where revenue is leaking. We'll give you a straight recommendation — including if the answer is "keep doing it in-house."
Hand us the whole cycle — credentialing, eligibility, coding, billing, posting, denials, and AR — and get one accountable team, one weekly report, and cash flow you can plan around.
Revenue leaks live in the handoffs — between the front desk and the coder, the coder and the biller, the denial and the appeal. With complete RCM, there are no handoffs to outside your team: we are the team, and every step below is ours to answer for.
Claims go out clean and daily, denials get appealed within days, and AR is worked on a schedule — so collections stop swinging month to month.
One weekly report: what was billed, what was collected, what's denied and why, and what's aging. No portals to dig through, no surprises at month-end.
Front desk stops chasing payers, providers stop getting billing questions, and your office manager stops being a part-time AR department.
Start with the free audit — we'll map your current cycle, show you where it's leaking, and quote RCM as a percentage of collections. If you don't get paid, neither do we.
Charge entry, scrubbing, electronic submission, payment posting, and patient statements — the billing engine of your practice, run every day instead of whenever someone finds time.
Most billing problems aren't knowledge problems — they're consistency problems. Charges sit for days, rejections sit for weeks. Our billing service is built around a daily rhythm your claims can set their watch by.
Every claim is scrubbed for demographics, coding edits, and payer-specific rules before it leaves — the cheapest denial is the one that never happens.
Charges, rejections, and posting happen daily. Problems surface while they're still cheap to fix — not in a month-end report nobody reads.
Payments are posted against your contracted rates, so a payer paying below contract gets flagged the same week — not discovered a year later.
The free audit measures your first-pass rate, rejection backlog, and posting accuracy from your last 90 days — in writing, no obligation.
Certified coders assign precise ICD-10, CPT, and HCPCS codes with the right modifiers, checked against medical-necessity rules before the claim ever leaves your office.
Undercoding leaves money on the table quietly; overcoding creates audit exposure loudly. Our coders work from the documentation itself, query providers when the note doesn't support the code, and keep your coding compliant and complete.
Medical-necessity and bundling edits are checked before submission, so coding-related denials drop instead of bouncing back for rework.
Every code traces back to the note that supports it. If a payer audits, your defense is the documentation — already in order.
Recurring documentation gaps get reported back to your providers in plain language, so the same query doesn't repeat every week.
Ask about a chart-to-code audit with your free billing audit — we'll sample recent encounters and show you exactly where coding and collections diverge.
Payer enrollment and credentialing for every provider on your roster — applications filed, followed up, and tracked, with revalidation deadlines watched so nobody silently falls out of network.
A lapsed credential doesn't announce itself — it shows up as a stack of denials weeks later. We keep a live register of every provider's status with every payer, and we start revalidations before they're due.
Enrollment starts the day a provider signs, with payer timelines managed actively — not discovered after their first month of claims denies.
Every revalidation date lives on a tracked calendar with alerts well ahead of the deadline — lapses become impossible to miss.
A single status sheet: every provider, every payer, every effective date. Call 917-540-0303 and we read it to you — no digging.
The free audit includes a credentialing gap check — we'll flag lapsed or missing enrollments before they turn into denied claims.
Coverage, deductibles, copays, and prior authorizations confirmed 24–48 hours before the appointment — so the visit happens with the money questions already answered.
Electronic eligibility checks miss things — terminated policies, coordination-of-benefits traps, services carved out to another payer. Our team verifies electronically and by phone where it matters, then documents the result in your EHR before the visit.
"Coverage terminated" and "not eligible on date of service" are among the most common — and most preventable — denial reasons in small practices.
Knowing the copay and deductible status up front lets your front desk collect at check-in — money that rarely arrives once it becomes a statement.
Auth requests go out with the appointment booking and are tracked to confirmation, so procedures aren't delayed or written off for a missing auth.
The free audit breaks your denials down by reason. If eligibility is near the top — it usually is — this service pays for itself in the first month.
Denied and underpaid claims corrected at the root cause and appealed with documentation — and every aging AR bucket worked weekly until the old balances come down.
Resubmitting a denied claim unchanged just earns a second denial. We categorize every denial by root cause, fix the process that produced it, and appeal with the documentation the payer actually needs — so the same denial stops recurring.
Every bucket gets touched every week. Balances can't quietly cross the timely-filing cliff while someone is "getting to it."
Your weekly report names the top denial causes and what changed upstream to stop them — eligibility, coding, credentialing, or documentation.
Sitting on a 120+ day backlog? We take it as a defined cleanup project with a recovery report — separate from your ongoing billing.
The free audit sizes your aging buckets and estimates what's recoverable. Most practices are surprised how much of it is still collectible.
Trained healthcare VAs inside your EHR and phone system — scheduling, reminders, intake, insurance calls, and inbox work handled daily, at a fraction of an in-house hire.
Your VA is trained on healthcare workflows, works under a signed BAA with role-based access, and follows your practice's scripts and scheduling rules. To your patients, they're simply your front desk.
Missed calls are missed patients. Your VA keeps the phones covered during your business hours — including the lunch-hour gap.
One flat monthly fee. No recruiting, payroll taxes, benefits, or covering for sick days — your VA's backup is part of the team.
Every VA works under the same compliance discipline as our billing teams: signed BAA, minimum-necessary access, secure connections only.
Tell us which tasks pile up — phones, reminders, intake, inboxes — and we'll scope a VA plan around exactly those. Call 917-540-0303 or start with the form.
CDT coding, ADA claim submission, narratives, and attachments — handled by a dental-only team inside Dentrix, Eaglesoft, and Open Dental, so your front desk can get back to patients.
Dental claims fail for dental reasons: a missing narrative on a crown, X-rays never attached, a frequency limit nobody checked. Our dental billers live in those details — it's the only billing they do.
Like the medical side, dental works best as a complete cycle. Take billing on its own, or combine it with the other three dental services.
Claims needing X-rays, perio charting, or narratives are identified before submission and sent complete — no 30-day "waiting for documentation" limbo.
Every PPO adjustment is verified against your contracted fees. Incorrect write-offs — a quiet, common leak — get caught and corrected.
Claims go out the day treatment is completed, and you get a weekly summary of what's billed, paid, denied, and aging — in Dentrix, Eaglesoft, or Open Dental terms.
The free audit reviews your dental claims specifically — denial reasons, attachment stalls, write-off accuracy, and AR aging — in a written report.
PPO and dental plan enrollment for dentists and specialists — applications filed and followed up, fee schedules on file, and recredentialing dates tracked so participation never lapses unnoticed.
Dental credentialing has its own maze — plan-by-plan applications, umbrella networks, leasing arrangements. We map which networks you're actually in (including leased ones), file what's missing, and keep the register current.
A dentist who quietly drops out of a PPO keeps treating patients whose claims then deny or pay at out-of-network rates. Tracked deadlines prevent it.
Your contracted fees are loaded and verified, so treatment plans quote real numbers and write-offs can be audited line by line.
Enrollment starts when the associate signs — not when their first claims bounce. Timelines are managed payer by payer until approval.
Start with a participation and fee-schedule review as part of your free audit. Call 917-540-0303 and we'll walk you through it.
Annual maximums, frequency limits, waiting periods, and downgrades checked before the appointment — so treatment plans are quoted accurately and claims don't come back denied.
Dental plans hide the details that decide payment: remaining maximum, last FMX date, missing-tooth clauses. We request the complete breakdown and document it in Dentrix, Eaglesoft, or Open Dental before the patient is seated.
The two most common dental denial reasons are knowable before treatment. Verification turns them from denials into scheduling decisions.
When the estimate matches the EOB, patient trust goes up and statement disputes go down — case acceptance improves with it.
Verification calls are long hold times for your staff. We absorb them and hand back a documented breakdown in your system.
Start with verification for your hygiene schedule and see the difference in two weeks. Call 917-540-0303 or request the free audit.
Aging dental claims worked bucket by bucket every week — denials appealed with the right attachments, narratives rewritten, and insurance AR reported until it's collected or explained.
Dental AR usually isn't uncollectible — it's unstuck claims: a narrative never sent, an X-ray attached to the wrong claim, a pre-determination treated as a denial. We work each claim to a resolution and report the reason for every balance that remains.
A defined project for your 90+ day insurance AR: every claim reviewed, recoverable ones appealed, dead ones documented — with a final recovery report.
Crown and perio appeals need clinical narratives and the right attachments. Our dental team writes them in the payer's language, with the evidence attached.
Recurring denial patterns — a code, a payer, a missing attachment habit — get reported so verification and billing stop producing them.
The free audit sizes your aging dental AR and estimates recovery before you commit to anything. Call 917-540-0303 to start.
Billing rules change by specialty — modifier habits, payer quirks, authorization patterns. Our teams are organized around the specialties they know cold, medical and dental alike.
Don't see your specialty? We onboard new specialties regularly — if we can't bill it well, we'll tell you on the first call instead of learning on your claims.
Our dental RCM team supports general dentistry and the dental specialties — each with its own CDT patterns, attachment habits, and payer behavior:
Specialty practices live in specialty systems. We work inside yours — no migration, no downtime, no retraining your staff.
Call 917-540-0303 and ask for the team that bills your specialty — or request the free audit and we'll show you in your own numbers.
Vista Medical Billing exists for one kind of customer: the small and mid-sized US practice that's too big to bill from the front desk and too small to be a big billing company's priority.
Every Vista client works with the same billers, coders, and AR specialists week after week — people who learn your payers, your providers, and your problem claims by name. When you call 917-540-0303, you reach that team, not a call-center script.
We built Vista around how small practices actually lose money: not in one big failure, but in a hundred small ones — an eligibility check skipped on a busy Monday, a denial nobody appealed, a credential that lapsed quietly. Our whole operation is a set of weekly rhythms designed to catch the small ones.
We review your last 90 days of claims and credentialing status, then quote in writing — percentage of collections for billing/RCM, flat fees where they apply.
BAA signed, secure access set up in your systems, and every provider's enrollment status verified before we touch a claim.
For the first cycle we run alongside your current process, reconciling daily — so nothing is missed and no timely-filing deadline is at risk.
We own the cycle end to end: daily submissions, weekly AR and denial work, and a weekly report you can read in two minutes.
One call: we'll ask about your payer mix, claim volume, and where it hurts — and give you a straight answer on whether we'd help.
Straight answers on pricing, systems, timelines, and privacy. Anything else — call 917-540-0303 and ask us directly.
Billing and RCM are priced as a percentage of what we actually collect for you — if you don't get paid, neither do we. Credentialing and virtual assistants are flat-fee. Your exact rate comes out of the free audit, once we've seen your payer mix and claim volume; there are no setup fees and no per-claim surprises.
No. We work inside your existing systems — Epic, athenahealth, eClinicalWorks, Tebra, AdvancedMD, Dentrix, Eaglesoft, Open Dental and most others. Your staff keeps charting the way they chart today; we handle everything that happens after the encounter is closed.
Most practices are fully transitioned in 10–15 business days. We start with access and credential checks, run your claims in parallel with your current process for the first cycle, then cut over completely — no gap in submissions, no missed timely-filing deadlines.
We sign a Business Associate Agreement before any access, connect only through secure, audited channels, and limit every team member to the minimum access their role requires. Your data stays in your systems — we don't export patient records to ours.
We review your last 90 days of claims: denial rate and top denial reasons, days in AR, underpayment patterns, and credentialing gaps. You get a written report with the revenue we believe is recoverable — whether or not you hire us. It costs nothing and commits you to nothing.
Yes — small and mid-sized practices are exactly who we built Vista for. Solo providers and two-doctor offices feel a denied claim the same month it happens; you get the same named team, weekly reporting, and weekly AR follow-up as our larger clients.
Yes — dental is a dedicated section of our service, with its own team. We cover dental billing (CDT coding, ADA forms, attachments), dental insurance verification, dental credentialing, and dental AR follow-up, working inside Dentrix, Eaglesoft, and Open Dental.
Yes. Many practices start with a single pain point — an AR cleanup, credentialing for a new provider, or verification for the hygiene schedule — and expand once they've seen the weekly reporting. Every service on this site can be taken on its own.
Call us at 917-540-0303, Monday to Friday during US business hours, or email Hello@vistamb.com. You'll reach the team that works claims — not a sales script.
Free, written, and based on your own last 90 days of claims — denial rate, days in AR, underpayments, credentialing gaps.
Tell us about your practice and we'll come back within one business day with next steps — and a straight read on what your last 90 days of claims say. Prefer to talk? Call 917-540-0303.
Prefer to talk through a messy AR situation first? Call or email directly — you'll hear back from a person who works claims, not a sales script.